Player Protection & Wellbeing

Responsible Gaming
at 360pk

At 360pk, we believe that gaming is entertainment — full stop. Whether you are following the PSL from Karachi, placing cricket bets from Lahore, or spinning slots in Faisalabad, the fun should never come at the cost of your financial or personal wellbeing. This page outlines everything 360pk does to keep your gaming experience safe, controlled, and genuinely enjoyable — and exactly how you can use our tools to stay that way.

21+
Strict minimum age requirement
on the 360pk platform

Our Core Commitments

Six pillars of responsible gaming that guide everything 360pk does for its players

Strict 21+ Policy

360pk enforces a hard minimum age of 21 years across all platform features. Every new account goes through identity and age verification before deposits are enabled. No exceptions, ever.

Self-Exclusion Tools

Players who feel they need a break can activate temporary cooling-off periods or permanent self-exclusion directly from their 360pk account settings — with no waiting period and no pushback.

Deposit Limits

Set daily, weekly, or monthly deposit caps in Pakistani Rupees from your account dashboard. Limits take effect immediately when reduced, and increases only apply after a mandatory 24-hour cooling period.

Session Time Limits

Decide in advance how long each gaming session should last. When your limit is reached, 360pk will notify you and, if you have set a hard cap, log you out automatically to enforce the boundary.

Reality Checks

Periodic on-screen reminders tell you how long you have been playing and your net position for the session. Staying aware of time and spend is the simplest responsible gaming tool there is.

24/7 Support Access

Our responsible gaming support team is available around the clock. Pakistani players from Karachi to Islamabad can reach us at any hour — because a gambling concern does not wait for business hours.

What Responsible Gaming Means at 360pk

Responsible gaming is not a compliance checkbox for 360pk — it is a core operating principle. Millions of Pakistani cricket fans enjoy sports betting as a form of entertainment alongside a PSL match or an international Test series. The vast majority of players engage within their means and walk away without any negative consequences. 360pk is built to serve exactly that kind of player, and our responsible gaming framework exists to make sure it stays that way for everyone on the platform.

Problem gambling affects a small but significant minority, and the signs are not always obvious to the person experiencing them. 360pk invests in detection systems, player education, and easy-access tools so that anyone showing early signs of problematic behaviour gets a nudge — and those who need stronger intervention can access it instantly, without shame or delay.

Understanding Problem Gambling

Problem gambling is characterised by a persistent, uncontrollable urge to gamble despite negative consequences to finances, relationships, or mental health. It is recognised internationally as a behavioural health issue — not a moral failing — and it responds well to early intervention. Common early warning signs include:

  • Spending more than you planned, consistently, across multiple sessions
  • Chasing losses by placing bigger bets to recover what was lost
  • Gambling with money set aside for rent, groceries, or utility bills
  • Feeling irritable or anxious when unable to access the platform
  • Hiding your gaming activity from family members or close friends
  • Borrowing money specifically to fund gambling sessions
  • Gaming becoming the primary way you cope with stress or low mood

If any of the above resonates with your own experience, 360pk's responsible gaming tools are available right now in your account settings. You do not need to wait for a crisis to use them.

The 360pk Responsible Gaming Framework

360pk operates under an international gaming licence whose conditions include robust responsible gaming requirements. Our framework includes three layers of protection that work together:

  • Prevention: Age verification, deposit limits, session alerts, and reality checks stop problems before they start.
  • Detection: Our platform analytics monitor betting patterns for indicators of harmful behaviour. Accounts flagged by the system receive a proactive outreach from our support team.
  • Intervention: Self-exclusion, cooling-off periods, and account closure options give players full control when they decide they need a break — temporary or permanent.

Keeping Gaming Fun for Pakistani Players

Gaming at 360pk is meant to add a layer of excitement to the sports and casino experiences you already enjoy — not to replace income, fund lifestyle expenses, or serve as an investment strategy. A few practical habits keep it enjoyable long-term:

  • Set a monthly entertainment budget in PKR and treat it like any other leisure spend
  • Never bet on credit or with borrowed funds, including through JazzCash or EasyPaisa overdraft facilities
  • Take regular breaks — step away from the platform between sessions, especially after a losing run
  • Keep gaming separate from emotions: a bad day at work is not a reason to increase your stake on a PSL match
  • Talk openly about your gambling activity — secrecy is often the first sign that something has shifted

360pk's responsible gaming team can be reached 24/7 at [email protected]. All enquiries are handled with complete confidentiality. If you are in crisis, please contact a professional mental health or financial counselling service in your city immediately.

Protecting Minors

The 360pk platform is strictly for users aged 21 and above. We conduct mandatory Know Your Customer (KYC) verification that includes government-issued CNIC or passport checks to confirm age before any player can deposit or place a bet. Accounts found to belong to individuals under 21 are closed immediately with no exceptions.

If you share a device with younger family members in your household in Karachi, Lahore, Islamabad, or anywhere else in Pakistan, we strongly recommend using your device's built-in parental controls or a password manager to prevent unauthorised access to your 360pk account.

If you suspect that someone under the age of 21 has accessed or registered a 360pk account, contact us immediately at [email protected]. We will investigate and take action without delay.

21+
Strictly 21 and Above

360pk enforces a hard minimum age requirement of 21 years. All accounts are subject to mandatory CNIC / passport verification before gaming privileges are activated. Underage gambling is illegal and will not be tolerated on this platform.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, consider reaching out to our responsible gaming team.

1

Have you ever bet more money than you could comfortably afford to lose?

2

Have you chased losses by increasing your stake to win back what you lost?

3

Has gambling caused arguments or tension with family members or close friends?

4

Have you borrowed money or sold belongings to fund your gambling activity?

5

Do you feel restless or irritable when you go several days without placing a bet?

6

Have you tried to cut back on gambling but found it difficult to follow through?

Two or more "yes" answers? Email our team: [email protected]

Get Help Right Now

Whether you need to set a limit, take a break, or talk to someone, the 360pk responsible gaming team is available 24 hours a day, seven days a week.

General queries: [email protected]
Responsible gaming: [email protected]

How to Use Our Self-Exclusion & Limit Tools

Activating responsible gaming controls on 360pk takes less than two minutes

  • Log In to Your 360pk Account

    Visit 360pk.app and sign in with your registered email and password. All responsible gaming tools are available to verified account holders only.

  • Navigate to Account Settings

    Click your profile icon in the top-right corner and select "Account Settings" from the dropdown menu. Then choose the "Responsible Gaming" tab.

  • Choose Your Tool

    Select from deposit limits, session time limits, reality check intervals, cooling-off periods (24 hours to 6 weeks), or permanent self-exclusion depending on your need.

  • Set Your Parameters

    Enter your chosen limit amount in PKR or your preferred time duration. For self-exclusion, select the period that works for you — from one week up to permanent closure.

  • Confirm and Activate

    Confirm your selection. Restrictions take effect immediately. Permanent self-exclusion cannot be reversed. Cooling-off periods cannot be shortened once activated.

Cooling-Off Period

Take a structured break from 360pk for 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. Your account is suspended for the chosen duration with no option to override it early.

Permanent Self-Exclusion

Close your 360pk account permanently. This option is irreversible. Your account, balance, and bonus eligibility will be fully suspended. Contact [email protected] to initiate.

Deposit & Loss Limits

Cap your daily, weekly, or monthly deposits in PKR. You can also set loss limits so that after a defined loss amount per session, further wagering is blocked until the period resets.

Session Time Alerts

Schedule automatic reminders at 30-minute, 1-hour, or 2-hour intervals. Optional hard cut-offs log you out automatically when your pre-set session duration is reached.

Play Within Your Limits

Enjoy 360pk — Responsibly

Thousands of Pakistani players enjoy cricket betting, live casino, and slots on 360pk every day — safely and within their means. Log in now to review your account limits, activate a reality check, or simply explore what makes 360pk Pakistan's most trusted gaming platform.

21+ only  |  Gambling involves risk  |  Play responsibly