This Privacy Policy explains in precise detail what personal data 360pk collects from you, why we collect it, how it is used and stored, who it may be shared with, and what rights you have in relation to your data. We take your privacy seriously — not because it is a regulatory requirement, but because every Pakistani player who trusts 360pk with their data deserves to know exactly how that trust is honoured.
Six core principles that govern how 360pk handles your personal data
All personal data transmitted between your device and the 360pk platform is encrypted using TLS. Account credentials are stored using industry-standard hashing — 360pk staff cannot read your password, ever.
360pk does not sell, rent, or trade your personal data to third-party advertisers or marketing companies. Your data is used exclusively to operate your account and comply with our licensing obligations.
You may request access to, correction of, or deletion of your personal data at any time. 360pk will respond to all verified data requests within 30 calendar days of receipt.
360pk collects only the data that is strictly necessary for account operation, KYC compliance, payment processing, and platform security. We do not harvest data for speculative future use.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by our international gaming licence and applicable law. Data is securely deleted when no longer needed.
In the event of a data breach that poses a risk to your rights, 360pk will notify affected Users without undue delay and will report the breach to the relevant regulatory authority within the timeframe required by our licence conditions.
360pk recognises the following rights in relation to your personal data
You may request a copy of all personal data 360pk holds about you. We will provide this within 30 days of a verified request.
If any personal data we hold is inaccurate or incomplete, you have the right to request correction. Update requests are processed within 14 days.
You may request deletion of your personal data where it is no longer necessary for the original purpose, subject to legal retention obligations.
You may request that 360pk restricts the processing of your data in certain circumstances, such as during a dispute about data accuracy.
You may request a structured, machine-readable copy of your personal data to transfer to another service provider where technically feasible.
You may object to the processing of your personal data for direct marketing purposes at any time. Your objection will be honoured immediately.
To exercise any of the rights listed above, contact our data team at [email protected] with the subject line "Data Rights Request". We may require identity verification before processing your request.
This Privacy Policy applies to all personal data collected by 360pk through the 360pk.app website, mobile-optimised interfaces, and any associated services. By registering a 360pk account, you acknowledge that you have read and understood this policy in its entirety.
360pk is the operator of the online casino and sports betting platform available at 360pk.app. 360pk operates under an international gaming licence and is the data controller responsible for the personal data collected through the Platform. In this Privacy Policy, references to "360pk", "we", "us", or "our" refer to this entity in its capacity as data controller.
360pk is committed to processing personal data lawfully, fairly, and transparently in accordance with applicable data protection principles and the requirements of its international gaming licence. This Privacy Policy sets out the legal basis for each category of processing and explains how 360pk implements that commitment in practice.
If you have questions about how 360pk handles your data, or if you wish to exercise any of your data rights, please contact us at [email protected].
360pk collects personal data through several channels: directly from you during registration and account management, automatically through your use of the Platform, and from third-party service providers involved in payment processing or identity verification. The categories of data collected are set out in the table below.
| Category | Data Points | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, government-issued ID number | Registration form, KYC submission |
| Contact Data | Email address, mobile number, residential address | Registration form, account settings |
| Financial Data | Payment method identifiers (JazzCash / EasyPaisa account numbers, bank account details, USDT wallet address), transaction history, deposit and withdrawal amounts in PKR | Payment processor integration |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, geolocation data (country/city level) | Automatic — platform logs |
| Usage Data | Pages visited, games played, bets placed, session duration, bonus usage, responsible gaming tool interactions | Automatic — analytics system |
| Communications Data | Records of support interactions via live chat or email, dispute submissions, and complaint correspondence | Customer support system |
| KYC Documents | Copies of government-issued identity documents (CNIC, passport), proof of address documents, source of funds declarations | KYC verification portal |
360pk does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data unless specifically required by a responsible gaming self-exclusion request or a court order. Where such data is collected in that narrow context, it is handled with additional safeguards.
360pk processes personal data for the following purposes. Each purpose is linked to a legal basis described in Section 4:
360pk processes your personal data on the following legal bases, consistent with applicable data protection law:
Where 360pk relies on legitimate interests as a legal basis, a balancing test has been conducted to confirm that the processing does not unduly override your privacy rights. You may request details of this balancing test by contacting [email protected].
360pk uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain session security, and analyse usage patterns. The following categories of cookies are in use:
You may manage your cookie preferences at any time through your browser settings or through the cookie preference panel available in your 360pk account. Disabling essential cookies will affect platform functionality; disabling analytics and marketing cookies will not affect your ability to play or transact.
360pk does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to contractual data protection obligations:
All third-party data processors engaged by 360pk are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than that specified in their contract with 360pk.
360pk's infrastructure and some of its third-party service providers may be located in countries outside Pakistan. Where personal data is transferred internationally, 360pk ensures that appropriate safeguards are in place, which may include standard contractual clauses, binding corporate rules, or transfers to jurisdictions recognised as providing an adequate level of data protection.
You may request information about the specific safeguards applied to any international transfer of your personal data by contacting [email protected].
360pk retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and our international gaming licence. The following general retention periods apply:
Where an account is subject to an ongoing investigation, legal proceedings, or a regulatory hold, the relevant data will be retained until the matter is fully resolved, even if the standard retention period has expired.
The 360pk Platform is strictly for users aged 21 and above. 360pk does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process, and any account found to belong to a person under the minimum age will be closed immediately and all associated data deleted, except where retention is required by law.
If you believe that a person under the age of 21 has registered a 360pk account, please notify us immediately at [email protected]. We will investigate and take appropriate action without delay.
With your consent, 360pk may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, cricket betting markets, PSL promotions, and other 360pk features. You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to use the Platform or your entitlement to transactional communications (such as deposit confirmations, withdrawal receipts, and security alerts), which are sent on the basis of contract performance rather than consent.
360pk implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
Despite these measures, no internet-based system is completely immune to security risks. You are responsible for maintaining the security of your own device and 360pk login credentials. Report any suspected unauthorised access to [email protected] immediately.
360pk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our international gaming licence requirements. Material changes will be communicated to registered Users via email notification or a prominent banner on the Platform no less than 7 calendar days before the change takes effect.
Your continued use of the Platform after the effective date of any update constitutes acceptance of the revised Privacy Policy. We recommend checking this page periodically to stay informed. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 360pk data team using the details below. All contact details are provided as plain text only.
360pk will acknowledge all privacy-related correspondence within 48 hours and provide a substantive response within 30 calendar days. Where a request is complex or where 360pk needs to verify your identity before responding, we may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.
If you are dissatisfied with 360pk's response to a privacy complaint, you may escalate the matter to the dispute resolution body designated under 360pk's international gaming licence. Details of this escalation path will be provided in our response to your complaint.
This Privacy Policy was last reviewed and updated on 1 January 2026. Users are encouraged to revisit this page periodically to stay informed of any changes.
From Karachi to Lahore to Islamabad, Pakistani players trust 360pk with their data and their wagers. SSL encryption, zero data selling, and full KYC protection — experience the platform built with your privacy at its core.
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