360pk Frequently Asked
Questions

360pk requires a valid Pakistani CNIC (Computerised National Identity Card) or passport to verify your identity and age. Upload clear, colour photos of the front and back of your CNIC through the Account Settings page. Verification is typically completed within 24 hours on business days.

On the 360pk login page, click "Forgot Password" and enter your registered email address. You will receive a password reset link within a few minutes. If it does not arrive in your inbox, check your spam folder. For further help, contact [email protected] with your registered email or mobile number.

No. 360pk strictly permits one account per person. Duplicate accounts are a violation of the Terms and Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you have accidentally created two accounts, contact [email protected] immediately to have duplicates merged or closed.

To close your account, navigate to Account Settings, select the Responsible Gaming tab, and choose Permanent Self-Exclusion. Alternatively, send a written closure request to [email protected] from your registered email. Any remaining balance will be refunded to your verified withdrawal method before closure is finalised.

The minimum deposit on 360pk is Rs 500 (PKR). This applies across all payment methods including JazzCash, EasyPaisa, HBL internet banking, UBL Omni, and Meezan Bank. There is no maximum deposit limit set by 360pk, though individual bank and wallet providers may apply their own transaction caps.

Log in to your 360pk account, go to the Cashier section, and select JazzCash as your payment method. Enter the deposit amount and confirm. You will receive a JazzCash USSD or app prompt on your registered mobile number to authorise the transaction. Deposits via JazzCash are credited to your 360pk wallet instantly in most cases.

Withdrawals to JazzCash and EasyPaisa wallets are typically processed within 1 to 4 hours after approval by the 360pk finance team. Processing times may be slightly longer during peak periods or public holidays in Pakistan. Ensure your wallet's registered mobile number matches the one on your 360pk account to avoid delays.

360pk does not charge its own transaction fees on standard deposits or withdrawals. However, your bank or mobile wallet provider (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank) may apply their own service charges according to their own fee schedules. Check with your payment provider for the exact amounts.

As a general rule, 360pk processes withdrawals back to the same method used for the original deposit. This is an anti-money-laundering requirement. If your original deposit method is no longer active — for example, a closed bank account — contact [email protected] so the team can verify your identity and arrange an alternative withdrawal route.

The minimum withdrawal amount on 360pk is Rs 1,000 (PKR). Withdrawal requests below this threshold cannot be processed. There is no maximum single withdrawal limit set by 360pk, though large withdrawals may be subject to additional identity verification as part of our AML compliance procedures.

360pk offers an extensive range of cricket betting markets covering PSL (Pakistan Super League), international Test matches, ODIs, T20Is, and major global tournaments like the ICC Cricket World Cup. Markets include match winner, top batsman, top bowler, over/under run totals, player performance props, and live in-play betting with real-time odds updates.

Yes. 360pk features a dedicated live betting section for PSL matches where odds update ball-by-ball. You can place bets during an over, after a wicket falls, or ahead of a powerplay. Live cricket betting on 360pk is available on both desktop and mobile browsers, so you can follow every PSL match from anywhere in Pakistan.

360pk hosts hundreds of slot titles from certified international game providers. RTP (Return to Player) rates vary by game but typically range from 94% to 97%. Each game's RTP and volatility information is available in its individual game details panel. All slot outcomes on 360pk are determined by certified Random Number Generators (RNGs) audited for fairness.

360pk is fully optimised for mobile browsers on both Android and iOS. You do not need to download a separate app — simply visit 360pk.app on your phone's browser for the complete gaming experience including cricket betting, live casino, and slots. The mobile site is fast, responsive, and works well on standard Pakistani mobile data connections.

Yes. All live casino tables on 360pk — including roulette, blackjack, baccarat, and live game shows — are streamed from studios operated by certified providers. Games are conducted in real time with professional dealers. 360pk operates under an international gaming licence that mandates independent game auditing and RNG certification.

360pk offers a welcome bonus to new players on their first deposit. To claim it, ensure you opt in during registration or on your first deposit screen. The bonus amount is credited to your account automatically after your qualifying deposit is confirmed. Check the Promotions page in your account for the current welcome bonus terms and deposit minimums.

Wagering requirements on 360pk bonuses specify how many times the bonus amount must be played through before winnings can be withdrawn. Requirements vary by promotion and are clearly stated on each bonus's terms page. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must wager Rs 20,000 in qualifying games before requesting a withdrawal of bonus-derived winnings.

Yes. Most 360pk bonuses carry an expiry period, typically 7 to 30 days from the date of issue, depending on the promotion. If you do not meet the wagering requirements within the stated period, the bonus and any associated winnings will be forfeited automatically. Always check the specific expiry date shown in your Bonuses dashboard.

Yes. 360pk runs a tiered loyalty programme that rewards consistent players with points for every real-money wager placed. Points accumulate and can be redeemed for bonus credits or used to progress through VIP tiers. Higher tiers unlock benefits including faster withdrawal processing, dedicated account managers, and exclusive promotional offers for Pakistani players.

360pk operates under an international gaming licence issued by a recognised offshore regulatory authority. The platform is accessible to Pakistani players and operates in compliance with its licence conditions, which include responsible gaming requirements, fair play audits, and anti-money-laundering procedures. Players are responsible for understanding their own local regulations before participating.

The minimum age to register and play on 360pk is 21 years. This is a hard, non-negotiable requirement. All accounts undergo CNIC or passport-based age verification. Any account found to belong to a person under 21 will be closed immediately, with no access to deposited funds until the account holder proves they meet the age requirement.

Go to Account Settings, open the Responsible Gaming tab, and select either a Cooling-Off Period (24 hours up to 6 weeks) or Permanent Self-Exclusion. Both options take effect immediately and cannot be reversed during the chosen period. For permanent self-exclusion you can also email [email protected] directly and our team will process the request without delay.

Yes. 360pk lets you set daily, weekly, or monthly deposit limits in PKR from your Account Settings under the Responsible Gaming tab. Limits take effect immediately when you lower them. Increases to your limits are subject to a mandatory 24-hour waiting period to give you time to reconsider. This tool is available to all verified 360pk account holders at no charge.

360pk's responsible gaming team is available 24/7 at [email protected]. They can help you activate self-exclusion, set limits, or simply talk through your concerns confidentially. We also encourage players to seek support from professional mental health or financial counselling services available in major Pakistani cities including Karachi, Lahore, and Islamabad.